Some Busy Weeks Researching Content Management from Tech Product Management by Peter O'Neill

Some Busy Weeks Researching Content Management:
Peter O'Neill here. As well as working the end of our fiscal quarter (yes, we analysts must also meet targets) , I've been busy in the past few weeks getting ready for our upcoming Marketing Forum, where I am co-presenting a session on the rising importance of the customer retention and expansion phase with my colleague Tim Harmon. A Forrester Forum always presents me with a dilemma: I'd like to have as many client one-on-one sessions as possible -- it's always great to meet people that I often only know from the telephone -- but then again, I'd also like to enjoy and learn from the other presentations at the conference.
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