Never Present Price to an Unsold Buyer
Never Present Price to an Unsold Buyer:from Sales Evolution
During the webinar, we suggested holding your price separate from your proposal and presenting it only after you'd shared your recommendations with your prospect. Here's a question about that strategy:
Q: Can not providing the price early in the proposal presentation/discussion become a distraction? How do you handle a customer who argues that the price provides context for the solution?
Yes, it can. However, by the time you're presenting your proposal, you should have a good idea of your prospect's budget and should, ideally, be within that budget.
However, since that's not always possible, it's better to avoid the price discussion until you've built sufficient value in the minds of your prospects. By itself, price is just a number (and, quite frankly, is a bigger deal in a seller's mind than it is in a qualified prospect's mind).
By simply saying something like, "I understand that price is important, but first I'd like to make sure that you understand everything the price includes. In order to do that, let me ensure that our proposal is on target. Then, I'll give you the price to the penny. Does that make sense?"
A simple statement like that will typically put the pricing discussion off until you're ready to reveal it.
And revealing it is also important:
- Say your price with confidence. Be as comfortable with the price as you are saying the time of day.
- Don't modify the price. Saying things like, "Our regular price..." or "Our normal price..." is a mistake because it invites negotiation. Don't set yourself up for failure. Simply say, "The price is $X."
What do you think about the strategy of pushing price presentation to the end of a proposal?
- @JebBrooks
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