10/05/2012

Neil Rackham on the changing face of B2B buying

Neil Rackham on the changing face of B2B buying:from Building Scalable Businesses: The Inflexion-Point Blog 



Neil Rackham - the inventor of SPIN Selling - offered some of his thoughts on the changing face of B2B buying in a recent video. I thought it was worth sharing - in fact I recommend that everyone involved in B2B sales or marketing watches it. You might like to share it with your colleagues.
Here are some of the key take-aways:
  • In a fast moving world, your prospects are struggling to balance coping with their current situation with the need to anticipate and pre-empt future events
  • Today's top sales people are challenging their prospects with ideas and possibilities before the customer has even recognised they have a need
  • The changing face of B2B buying behaviour is affecting every stage of the "sales process" - vendors must adapt or they will become irrelevant
But that's only scratching the surface - there's much more to reflect on in the video. If it doesn't appear in the email below, you can watch it here. Let me know what you think.



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