Getting other people to see the value of Lean and Six Sigma

Getting other people to see the value of Lean and Six Sigma:from SalesPerformance.com by Michael
Here is another question someone asked recently:

“How do I get people to see that LeanA well-developed business management philosophy that seeks to create more value for customers faster and with fewer resources. and Six SigmaA widely used problem-solving method that incorporates a five-step processA set of activities, through which work flows, aimed at a common result. The purpose of a process is to enable learning and improvement. Also known as "standard work." - DMAIC (Define, Measure, Analyze, Improve, Control) - and often relies heavily on statistical analysis. work everywhere and not just in manufacturing?”

Great question. However, I believe it is the wrong question, unfortunately. If I had to answer it, I would say “Stop talking about LeanA well-developed business management philosophy that seeks to create more value for customers faster and with fewer resources. and Six SigmaA widely used problem-solving method that incorporates a five-step processA set of activities, through which work flows, aimed at a common result. The purpose of a process is to enable learning and improvement. Also known as "standard work." - DMAIC (Define, Measure, Analyze, Improve, Control) - and often relies heavily on statistical analysis.!”
A better question is  more like “What are some important problems you struggling with where I may be able to help?  To be successful processA set of activities, through which work flows, aimed at a common result. The purpose of a process is to enable learning and improvement. Also known as "standard work." professionals must learn to go where the client is and help them solve their problems on their turf and in their terms.

1. First, drop all the jargon and the need to teach or explain anything.
2. Listen carefully as other people talk about their problems. Probe for evidence and data.
3. Help them distinguish their undesirable results from other issues (sound processA set of activities, through which work flows, aimed at a common result. The purpose of a process is to enable learning and improvement. Also known as "standard work." training should be helpful here!)
4. Once you have identified the real problem, you can use your problem solving skills to help them begin to improve.

 Help them solve an important problem (thereby demonstrating the power of processA set of activities, through which work flows, aimed at a common result. The purpose of a process is to enable learning and improvement. Also known as "standard work." thinking correctly applied) and they will want to know more.
I’m sure some of you might have some good stories about this from your experience. Let’s hear about them!
Regards,
Michael